Privacy Policy

1. Overview

TH3NEXT24 is operated by Joseph Pennell. This Privacy Policy explains how information is collected, used, stored, and shared when you use the TH3NEXT24 website, member platform, courses, coaching services, resources, and related features.

By using TH3NEXT24, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information you provide directly to TH3NEXT24, including:

• Your name and email address.
• Account and login information.
• Course progress, lesson completion, and other activity within the member platform.
• Notes, journal entries, reflections, and other content you choose to save within your account.
• Information you provide when scheduling or participating in a coaching session.
• Communications you send to TH3NEXT24, including support requests.

We may also receive limited technical information automatically, such as IP address, browser information, device information, request logs, authentication activity, and security-related information generated when you use the platform.

3. Journal Entries and Private Notes

TH3NEXT24 includes features that allow members to save private journal entries, lesson reflections, and notes. These features are designed to be associated with your authenticated account and protected by access controls within the platform.

TH3NEXT24 does not use the contents of your private journal entries or notes for advertising or sell them to third parties.

However, no internet-based system can guarantee absolute confidentiality or security. Authorized administrative or service provider access may occur when reasonably necessary to maintain the platform, investigate security or technical issues, respond to support requests, comply with law, or protect the rights and safety of users or others.

Because journal entries may contain highly personal information, you should use your judgment when deciding what information to store in the platform.

4. How We Use Information

Information may be used to:

• Create and maintain your TH3NEXT24 account.
• Verify purchases and provide paid course access.
• Track course progress and provide member features.
• Store the notes and journal entries you choose to create.
• Provide coaching and scheduling services.
• Send account, access, security, and password-reset emails.
• Respond to questions and support requests.
• Maintain, troubleshoot, and secure the platform.
• Comply with applicable legal obligations.

5. Payments

Payments are processed through Stripe. TH3NEXT24 does not directly store your full payment card number or card security code.

Stripe may collect and process payment information, billing details, transaction information, fraud-prevention information, and other information necessary to process your purchase under Stripe's own privacy practices.

6. Service Providers

TH3NEXT24 relies on third-party service providers to operate portions of the platform. These currently include:

• Supabase for authentication, database storage, and member data.
• Stripe for payment processing.
• Cloudflare for hosting, networking, security, and email routing.
• Resend for authentication and transactional email delivery.
• Calendly for coaching appointment scheduling.
• Zoom for online coaching sessions.
• Google Calendar for calendar scheduling and availability management.

These providers process information according to their own terms and privacy policies and only receive information reasonably necessary for the services they provide.

7. Cookies and Authentication

TH3NEXT24 uses cookies and similar browser technologies where necessary to maintain authenticated sessions, keep members logged in, protect account security, and operate platform functionality.

Disabling necessary cookies may prevent portions of the member platform from functioning correctly.

8. How We Share Information

TH3NEXT24 does not sell your personal information.

Information may be shared with service providers when necessary to operate the platform, process payments, send transactional emails, schedule coaching, provide online meetings, protect the platform, or comply with legal obligations.

Information may also be disclosed when reasonably necessary to comply with law, court orders, lawful government requests, protect rights or safety, investigate fraud or abuse, or enforce applicable agreements.

9. Data Security

TH3NEXT24 uses reasonable technical and organizational measures intended to protect personal information, including authentication controls, database access controls, encrypted connections, and third-party infrastructure designed for secure application hosting and data storage.

No method of transmission or electronic storage is completely secure, and TH3NEXT24 cannot guarantee that information will never be accessed, disclosed, altered, or lost.

10. Data Retention

Information may be retained for as long as reasonably necessary to provide the platform and services, maintain account and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and maintain security.

Members may contact TH3NEXT24 to request deletion of eligible personal information or account data. Some information may need to be retained when required for legal, accounting, fraud prevention, security, or legitimate business purposes.

11. Your Privacy Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or a copy of certain information.

To make a privacy request, contact:

support@th3next24.com

TH3NEXT24 may need to verify your identity before completing certain requests.

12. Coaching, Education, and Sensitive Information

TH3NEXT24 provides educational, personal-development, and coaching services. It is not a medical provider, healthcare provider, psychotherapy practice, or emergency service.

Information you voluntarily enter into journals, notes, forms, or coaching materials may include sensitive personal information. You are responsible for deciding what information you choose to provide.

TH3NEXT24 should not be used to communicate urgent medical, psychiatric, or emergency information.

13. Children's Privacy

TH3NEXT24 is intended for adults and is not directed to children under 18. TH3NEXT24 does not knowingly collect personal information from children under 18 through the member platform.

14. International Services

Some service providers used by TH3NEXT24 may process or store information in the United States or other countries. By using the platform, you understand that information may be transferred to and processed in jurisdictions different from your own.

15. Changes to This Privacy Policy

This Privacy Policy may be updated as TH3NEXT24 changes, introduces new features, changes service providers, or as legal requirements evolve.

The updated date at the top of this page will indicate when the policy was most recently revised.

16. Contact

Questions about this Privacy Policy or requests concerning your personal information may be sent to: